How Automation is Changing Customer Behaviour
A global bank recently conducted research on how automation influenced its customers. One of the bank’s services that automatically moves money from checking accounts to savings accounts demonstrated a significant behavioural shift. Automation not only simplifies financial tasks but also encourages healthier financial habits. By removing the friction of manual transfers, customers are more likely to save and spend wisely.
Finlabs has been helping financial services to automate operations, accelerating their go-to-market speed and increasing productivity. Here is one more aspect of automation: how it can facilitate a positive shift in customer behaviour too!
Set up a call with our automation experts https://lnkd.in/gTndQWZ7 to explore our solutions and see how automation can transform your financial services.
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