Effective Date: January 1, 2024

Your privacy is important to us. This Privacy Policy explains how Finlabs collects, uses and shares information when you use our Learning Management System (LMS) mobile application, Learngenie-Fintech, available on Google Play Store.

This privacy notice for Finlabs India Private Limited (” Company,” ” we,” ” us,” or ” our”), describes how and why we might collect, store, use, and/or share (” process”) your information when you use our services (” Services”), such as when you:

• Download and use our mobile application (Learngenie-Fintech), or any other application of ours that links to this privacy notice

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@finlabsindia.com.

1. WHAT INFORMATION DO WE COLLECT?

The personal information we collect may include the following:

Name

Email Address

Phone Number

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:  

• Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s camera, microphone, reminders, SMS messages, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings Push Notifications. 

• We may request to send you ‘push notifications regarding your account or certain features of the application(s). If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: If We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.  

• To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.

• To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.  

• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

• To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We do not share any information with the third parties.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.  

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.  

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

6. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.  

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

7. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?  

If you have questions or comments about this notice, you may email us at info@finlabsindia.com or by post to:  

We Work, 10th Floor, EnamSambhav, G Block, BKC, Mumbai – 400051.

8. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?  

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information.